Apology Letter For Mistake To Client Format Template, Download Free Doc Pdf File Example
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Apology Letter For Mistake To Client Word Text Document Format
APOLOGY LETTER FOR MISTAKE TO CLIENT
[DATE]
Dear [RECIPIENT NAME],
The purpose of this letter is to convey to you my sincere apologies for the inconvenience you have experienced as a result of the mistake in the delivery of your order. The only possible explanation I can give is that we have experienced a labor strike which caused a total shutdown of our operations for at least [NUMBER] days, and as a result some of our employees have been retrenched, forcing us to hire new employees who are unfamiliar with some of the previously placed orders. I have sent a notification regarding a possible delay of your order, but I did not expect that there will be any mistake in the actual delivery of the order.
I understand that the delivery of your order is pivotal for the manufacturing of some of your main product lines. Due to this mistake, and as a testament to the value that we place on our customers, we are going to grant you a 20% discount on the odder value and an option to pay the balance in [NUMBER] of equal monthly installments.
I would like to assure you that this kind of oversight is not typical of our [YOUR COMPANY NAME]. I guarantee that we will continue to provide you with a high standard of service and that we will always value you as our esteemed customer.
Regards,
[YOUR SIGNATURE]
[YOUR NAME]
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Apology Letter For Mistake To Client Format Template For Employee, Download Free Doc Pdf File Example
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